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Frequently Asked Questions

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How do I switch to a free subscription?

If at any point you need to switch from a paid subscription to the free version, you can do so very easily. And remember, you can always revert to a paid account.

Attention! The free subscription comes with a series of limitations.

By switching to the free subscription, you’ll no longer have access to several features and options.

The free subscription is limited to

  • Only 1 user

  • A maximum of 3 documents per month, in total (invoices, receipts, proformas, delivery notes, orders)

Also unavailable with the free subscription:

  • Your company logo on documents

  • Fonts and colors customization

  • Invoice and document configuration

  • Recurring and automatic invoices

  • Automated access through API keys

  • Integrations with E-commerce, ERP, and payment processors

  • Advanced permission system

  • Template documents (contracts, certificates)

  • Client tax audit

All of the above take effect immediately after making the switch.

Follow the steps to switch to a free plan

  • Click on your username in the upper right corner and go to Billing and Subscription.

How do I switch to a free subscription? - step 1

  • Click on the Change subscription plan button.

How do I switch to a free subscription? - step 2

  • Click on the Select button in the last column, Free

How do I switch to a free subscription? - step 3

  • A new window will open where you can click on the I want the free subscription with limitations button, or if you've changed your mind, click on the I need more time to think button.

How do I switch to a free subscription? - step 4

For more details about what is included in the free subscription, click here.

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