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Frequently Asked Questions

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What if you delay your payment?

We know that it is very unpleasant to need to issue an invoice and you can not for various reasons. We do not want to add other reasons, so we are practicing a policy that we hope to reduce as much as possible the blocking of accounts for non-payment.

  • Invoices due term is 15 days
  • we notify you 3 days before the invoice becomes due so you have time to pay it in due time. We resend weekly notification until the invoice is paid.
  • if you do not pay an invoice, 7 days after due date you will not be able to add new invoices; you have access to any feature in the app
  • if you make the payment, you can enter it yourself and your account will automatically unlock; just follow the steps of the short-therm unlocking.

Note! If you are late for more than 20 days after the due date, your account will be blocked and you will only be able to access it after you have paid.


Do not forget  that you can pay your invoices also by  credit card. This way, you make the payment immediately and it will be registered automatically, so you do not have any interruptions.

You can access the online payment link, from the warning text.

What if you delay your payment? - step 1

Then ‘Pay online’ from the new opened window.

You can reach the online payment link from ‘Company profile’, then ‘online-billing-service Subscription’.

What if you delay your payment? - step 2

Payment is fully secured.

What if you delay your payment? - step 3

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